Our Ohio Pet Vet team is excited to share the great things our clients are saying about our service. We encourage you to read through our reviews and testimonials. Want to submit your own testimonial? Email us at firstname.lastname@example.org.
I wanted to write this letter to speak about the impeccable service and staff at Valley Animal Clinic and Celebrity Pets Salon. The minutes we walked in with our dog we felt welcomed and that we were more than a patient or customer. The receptionist was extremely pleasant, helpful, and willing to help in any capacity possible. We did not have to wait long to be shown to a room in the back, the vet tech was in within in minutes and put us and our dog at ease. She made our dog feel comfortable and was not threatening in any manner. The vet was not far behind and we experienced the same services and compassion that we felt the minute we walked in the door.
The owners of Valley Animal Hospital and Celebrity Pets Salon had hit a homerun with how they decided to run both facilities. It is very apparent that owners made their expectations to the staff perfectly clear, because EVERY employee we encountered during our visits are happy, outgoing, compassionate, and friendly. Their customer service is something that many businesses and business owners lack these days- but these owners do everything right with both of these facilities.
We will be lifelong customers of both Valley Animal Clinic and Celebrity Pets Salon. Macy, our chocolate lab, isn’t afraid when she walks in the door and that is a plus in my book!!!
John R. Hardesty